Tag Archives: Leadership

If you want to begin 2017 with a bang, put your faith on four fundamental equations

abcThere are 4 fundamental forces, which govern all what happens in our universe – gravity, electro-magnetism, strong and weak forces. Likewise, there are 4 basic equations that govern all what we do.

We spend days and decades doing our things; but most of us fail to see how things are interwoven or interconnected. There exist clear cut relationship between causes and consequences or events and effects.

Here below are 4 equations that are universally applicable from the strongest person to the weakest in our world and give you command on the results from what you do:

  1. You believe = What you perceive or conceive repetitively
    This equation is the mother of your ideas, beliefs, tendencies, traits or habits. It shows that beliefs do not come from blue; but you actually build them. Whatever you think or observe on a repetitive basis or you are made to do so, you would start to believe it, regardless it is right or wrong.
    This equation governs your learning in school, college or elsewhere. It builds your fantasies, fascinations, faith to fundamentalism or fanaticism.
    One of the far reaching repercussions of this equation can be observed across the world – humans are very prone to negativity; our attention is very quickly drawn by adverse scenarios or news. We tend to think, talk and see more of wrong or depressive things and in that process, we build up wrong beliefs or ideas resulting in our anger, anxiety, fear, frustration, doubts, depression or superstition.
    So, to develop good ideas or right beliefs, you have to perceive or conceive right things.
  2. You become = What you believe
    If you believe in dynamism, you are bound become dynamic. If you put your belief in leadership qualities, you can never be a laggard. You want to stand tall, nobody can make you small.
    If you believe that you can be a singer, engineer, professional or public icon, you would become that. All that you need is a belief, which is unquestionable and unshakable; which you would not doubt or dither, go back and forth. You would relinquish anything that comes as a roadblock; but not reverse that belief. Then, such powerful belief would automatically push you to pursue what you want to be, develop a passion and open door of opportunities to get there.
    This relationship works both way; so if you believe you cannot become someone you like, you would not.
  3. You get = What you give
    Often bosses complain that their sub-ordinates do not respect them; but then they are oblivious of the fact that they do not deal with them with respect. If you give smile, then it is not possible that people would not return it with smile. If you give trouble, you would necessarily get in trouble. You love someone sincerely; it is impossible that person would not fall in love with you.
    So, you get what you give. It is universally applied to all of your actions without exception.
    If we fail to notice such a simple cause and effect relationship, it is only because of our ego, biases or obsession, which blinds us to see what exactly we are doing or giving.
  4. You see = What you sow in your mind
    One morning, you wake up in great spirits and you find everything going great that day. But, another day, you get up with low energy and esteem, though nothing has changed externally.
    So, what has actually changed?
    It is ideas and images, which you have sown in your mind previous day, during dreaming or first few moments after waking up that have actually changed for good on 1st occasion and for worse, in case of 2nd.
    So, you would always see, what you have sown in your mind. Positive and negative aspects or angles of everything exist side by side. Depending upon what is in your mind, you start to focus on plus or minus or mix of the two and you fathom things accordingly.
    If you want to see things in order, you have to put your mind first in orderly state. If you like to witness happiness around, you have to be happy. But, if you have roped in miserable ideas in mind, you would only reap miseries.

So, these equations give you complete control on whatever you want to believe, become, get and see!

What else do you need in 2017 and beyond?

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Change under crisis or constraint is compelling; but it is costly n chaotic!

abc“Change” is the most celebrated term in corporate life, leadership circles, professional and personal lives and even in country governance across the globe. Most people take pride in speaking for change, but fall short is imbibing and implementing it. Many talk about it but don’t know what to do with it.

An aspirant gets a new job of his choice and hence he loves it and puts in hard work. Years pass by and his conviction gets consolidated that he would never like to leave such a job. His management starts to perceive him as a liability; but he believes in his loyalty and one fateful day, he faces termination.

You develop a taste for sugar coated donuts and get hooked to eating couple of them every morning. You believe you are young with no family history of blood sugar problem; so, why not enjoy it. In time to come, you discover alarmingly high level of blood sugar and then you start spending time and money on medical experts and medicines; at the same time, you find it painful to miss taste of donuts.

Look at the iconic companies like General Motors, Ford, Siemens, BlackBerry and many more. These organizations did not change in or with time and hence faced blow to their businesses or serious crisis, resulting into painful restructuring, sell offs or even closure of several of their units.

Rise of right wing voices or parties in USA, Europe and Brexit are clear indications of ruling parties giving a cold shoulder to changing their policies in time and now their people are forcing them to change albeit in wrong direction.

Is it not a clear indication that waiting for crisis to come and then change is very costly and complex? Very often, changing under constraints may not be a blessing but a bane.

Why “Change” receives more of lip service than living examples

It has become a fashion to talk about change; but hardly anyone is willing to walk for a change. Celebrities proudly pronounce “Change is the only constant in Universe”, not knowing what exactly it means. Change is a continuum; not a constant. Universe actually has no constant.

Then, we are ever ready to pass our sermons how and why others should change, forgetting that if we want to change others, that change has to first originate from us. A step ahead, people talk about grand changes in systems at company, community or country level; but most prefer to be spectators and fight shy of becoming part of system. Unless you become part of change, bringing change is only a pipe dream.

In more than 90% of cases, it is a decorative word in speeches and essays, until crisis descends.

Biggest confusion is “Why and what change”

Homilies aside, herds hardly understand correct definition of change!

Nothing is static around us. We and our environments are continuously changing. So, change is nothing but adjusting to changes happening internally and externally to us with time, so that we can accomplish our short and long term goals in least time and resistance.

So first of all, to talk of change without your goals in mind is foolhardy. Then comes, identifying what incremental changes have happened in and around you, followed by planned steps to effect the change.

Crisis comes out, when accumulated changes crash the system

By and large, people like to be inert to changes, because of inertia that they develop from their comfort zones.

Changes not made but accumulated over time burst out in form of crisis or even conflicts. You or people at large than have no choice or time but brace or face changes thrust upon you. You like it or not, such forced changes are bound to be painful; some of these may be right but a lot would not be. You would react against such forced changes; but would have no recourse left and hence, these become chaotic.

Changing by choice is indeed chaste

Very fact that change is continuum tells us that we must live side by side of changes that are arising and align with them in time. This alone can make us very efficient, ebullient and agile.

Changing by choice makes the Change a pleasure and not pain; it can be a nice asset but never liability.

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Six leadership lessons highly worth learning from psychology of a physician

abc

Be your own physician?

We all know that medical practice in any field is a noble profession; but what is little known are unique lessons that we should learn from the mindset of a medical practitioner. We are talking about just a good physician, leave alone successful ones.

Let us look at what does psychology of a physician teach us:

  1. Managing conflict of interest
    Getting into medical profession entails lot of efforts, time and money worldwide. It is natural that motto of getting into this field for most is earning name, fame and wealth.
    It is also clear that every visit to or by a physician fetches a fee for him/her.
    Now, a physician is faced with conflict of interest – treat his/her patients or customers for self-interest or serve them selflessly. Good doctors would always manage this conflict by rising above self and greed, and serve customers keeping in mind their interests. They prescribe minimum medicines and pathological tests and discourage patients to make frequent visits. Many have grace to charge less fees from those, who can’t afford.
    Let us draw a parallel to above the stock options scheme in corporates for employees and top management. Such options have a singular motive of driving employees to perform well, so that company profitability improves, which in turn would reward employees with more options. But, when it comes to top management, conflict of interest creeps in – should company performance improve to increase value of his/her substantial stocks or should it improve to increase values for customers and employees, even if it means slight dent in company’s profitability? Many CEOs allegedly and subtly act in favor of the former – serving self-interest.
  2. Maximum availability
    A physician is available 24×7 to his/her patients, at least in India. Their work-life balance is heavily tilted towards work.
    I am not suggesting that it is good for them, although it is good for their customers. What is more significant lesson is that they don’t make any excuse for non-availability. Their dedication for duties is total.
  3. Memory management
    Did you notice that a good doctor’s memory is very good. He/she would remember history of his/her patients correctly, correct medicines’ name, spelling (usually complex), potency and names of manufacturers for innumerable number of ailments and case histories of other patients.
    What is the key – inbuilt sharper brain or they pop up some pills to sharpen their memory? Not any of these. It is registering the information without any conflict in mind and recalling it without any stress.
  4. Motto of service to customers
    A physician’s actions are completely oriented towards his/her customers and obtaining the results for which they have approached him/her. They never compromise their attitude to serve.
  5. Maximum confidence and concentration
    Successful practitioners give their advice or prescription with total confidence and rarely side or back track. Their focus on duties is deep.
    They are never shaken by patient’s condition, however adverse and do maintain their composure effortlessly. They are attached to their duties but detached from their customers while serving them unflinchingly.
  6. Marvelous understanding of their own body
    In leadership programs or schools, reference to this quality is by and large missing. It is extremely important to understand how you or your body would react to different situations, what triggers your emotions and how to manage the same.
    Doctors do very well on above count and hence, rarely fall sick or fall prey to sickening situations.
    A good leader needs to understand his/her body (including mind) well in order to be robust, consistent and persistent in his/her pursuits.

So, a good physician is a great case study at business schools and organizations!

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Thinking for others’ good actually does much good to you; vice versa if it is bad!

Thinking well beyond self! Source: http://www.flickr.com/

When you wish well for your near and dear or pray for someone’s recovery from poor state of health, you always imagine or wish that it reaches that person, however remote she or he may be!

Lot of research has been conducted whether wishing or praying for someone’s wellbeing helps her/him or not. Praying for something good to happen or someone’s good health is practiced in one form or another in all races and religions in the world. Remote prayer is classically known as Intercessory Prayer (IP).

In 2006, Harvard professor Herbert Bensen had conducted systematic study of therapeutic effect of IP on more than 1,800 people; but no conclusive proof could be found. Work done by other researchers – Dr. Charles Bethea, Richard Dawkins, Jeffery Dusek etc. did not bring out consistent effect of IP or existence of any divine intervention consequent to IP. Such research over last several decades has been done in several permutations and combinations:

  1. Prayers (or good wishes) by strangers remotely
  2. Prayers by strangers locally
  3. Prayers by known people remotely
  4. Prayers by known people locally

Above 4 combinations gets multiplied by 8 times, considering that people praying had belief or no belief in prayers, prayer was offered with or without knowledge of concerned person, concerned person had belief in prayers or not and prayer was offered in anticipation of an event or post event. That brings a total of 32 types of prayers and there can possibly be more! 

In many societies, there are rituals for inviting divine powers to bestow good things like peace, prosperity or rains, in case of famine.

What is striking in all of above examples is that the biggest beneficiary is stranger, who holds strong belief that her/his (sincere) prayers or wishes do work and next is that recipient of good wishes, who feels good or grateful to the people, who prayed for her/him, regardless whether she or he is benefited or not!

Do thoughts travel from one to another point or person?

There is no scientific evidence yet; it remains a conjecture! Also, far cry is whether divine intervenes upon invitation through holy words or chanting!!

Yes; your thoughts or prayers affect you directly and that is what all studies prove! If the recipient’s sensory system is triggered by your expressions (on account of your thoughts or prayers), then resultant thoughts in mind of the recipient would impact him. Key is the kind of thought that gets developed in the mind of recipient. In exactly same situation, it is quite common that different recipients develop different thoughts. It is for this reason that above mentioned research on IP has shown varying results!

Why your good thoughts for others bring you more glorious results!

No doubt, you must think good about self. However, you run one risk, when you focus only on yourself – it can expand your ego, while enhancing your confidence; it may drive you into comfort zone, while compromising your efforts to excel!

On other hand, there are umpteen number of upsides in thinking good for others, regardless what they are:

  1. It is impossible to think good about others sincerely, without first feeling good about self. 
  2. When you think good for others, you go beyond self! This is a real trigger for many good things to come to you!!
    A manager, who thinks good for his/her customers and employees, would automatically be greatly benefited.
  3. You become humble and honest.
  4. You become open minded and optimistic.
  5. You are compelled to drop your ego and biases!
  6. Your vision broadens and wisdom deepens!
  7. It gives birth to empathy and you start to reap rich dividend from same.
  8. It instantly increases your competence to manage conflicts and allow you to deal with good and bad with same candor!
    If you have a difficult boss and go to meet him with decent feelings for him accepting what he is, you would have no difficult to deal with him. Even if he throws toxicity at you, you would automatically refrain yourself to get engaged with or escalate it. This can only help change behavior of boss towards you.
  9. Seeds of a true leadership is sown, when you rise above self and think about others and their good!

So far so good; look at the opposite side!

It is seldom that we think bad about ourselves; but we are ever ready to think bad about others out of envy, rivalry, bias, anger or fear! But, we rarely realize or analyze, if thinking good for others can bring us so much good as above, then thinking bad for others can also multiply into too much bad for us!

Above is what you can watch or I can vouch that it is rampant in our daily rigmarole!

It is impossible that our bad behavior, in any form, can ever bring us success or glory. Some people claim that they get pleasure; but that is sadistic and shameful! It is not possible to have good time with bad mind! 

If you are negative inside, you can never create positive outside (for others) or get positive results. Likewise, if you are genuinely positive inside, it is not possible that you can ever create negativity for others.

Very often, I hear people saying “To survive in this cruel world, you can’t be kind; look at that crook – how destiny is kind to him!” This is nothing but our illusion. Most probably, we don’t know real sufferings of the crook.

So, if you want great life, be genuinely good to others. Life would be without luster, if you flick between good and bad (which most do) or without light, if you stick to bad!

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Why bosses need to believe in balancing!

I need balancing! Source: http://www.flickr.com/

How often do you come across bosses or top management, whose approach is highly balanced? I am afraid that answer would most probably be – “Seldom”!

Whole environment, in which bosses or managers evolve, develop and operate, is highly skewed towards running year’s business figures. It is almost like a doctrine drilled in their mind that success has to come at any cost, business slowdown is a shame and cost has to be ruthlessly controlled to secure healthy bottom line. Yet, some years are exciting by performance and bosses get rewarded; some are disappointing and employees get reprimanded! Do cycles of good and bad years teach a lesson? Rarely, since there are standard explanations available to them from leadership discourses!

Coming to management or leadership development programs, comprehensive or concise, all are structured around single sided stories. These glamorize failures and then, swear by successes! These programs do serve a good purpose albeit limited, as the same do not bring out why successful persons and businesses fail, and how to prevent or delay that. These simply pass on advisories – be a visionary, be in driver’s seat, lead from front, be focused, be strategist and analytical, have managerial courage….; but do not stipulate how to be. It presupposes that everyone can and will get there. This is what a gross gaffe is!

Both managers and management programs need to consider one very vital aspect – when you are focused on one side of the story, you would also commit flaw to comprehend other side of the same. This is where balancing acts or views acquire substantial significance.

Biases of bosses!

Bane of too much focus is the bias! You can see how problems creep in corporate life, if more focus is directed at left part of following points:

  1. Higher quantity can only come at the cost of quality!
  2. Increased speed decreases accuracy.
  3. Higher throughput or output would lower productivity.
    Often, it goes unnoticed and managers then cry for more man power for more output.
  4. If you chase figures, you would compromise values.
  5. High business growth is often accompanied with lower time and money available for personnel development.
  6. Put more structure and material to measure performances of personnel, you would spoil the beauty behind spirit!
  7. Hold hands of strong performers, lose helping hands of majority and middle order.
  8. Set stretched targets, upset work-life balance!
  9. Banking on long hours of working, beating down smart way of working!

Above clearly indicates adverse implications of one sided view or approach, which is widely practiced in corporates. This is one of the main reasons, why you witness cycles of ups and downs.

Bet not on brilliant but on balanced bosses!

This may not go down easily in the brains of many; but then brainy things are always simple but difficult to believe!

Are you not witnessing sudden spurt in articles on social and print media on how to hire, hire the best, spotting the talent and so on. It sounds as a very sound idea! But, hold on a bit.

A boss or a future leader has to be fair, flexible, forthright, punctual, healthy, communicative, sincere, honest, kind, courageous, generous and more! This elevates her/him next to the God!! Is not it? How do you develop leadership pipeline aligned to the God? I do not believe that current business schools, management development programs or leadership coaching is geared up handle this. These all narrow down to hire or develop the most brilliant or intelligent. How many most brilliant people do you think you can get in the market place? And to spot such talent, you need more talented people on panel! Do you have such people on board?

Few would admit it, but blatant fact is that popularity of a program is directly proportional to its ability to create dreams that are difficult to achieve! 

Most organizations or managements commit blunder in putting too much faith on –

  1. Strong personalities
    Bosses or managers having strong personalities would polarize company environments – a divide between right and wrong, strong and weak and wreak havoc in longer term.
  2. Intelligent class
    2 or more intelligent people put together can only give birth to insanity!

My advice would be to encourage balanced personalities. Mentor, harness and cultivate center of each qualitative attribute in employees. That alone can bring fairness, flexibility, sincerity and all what is needed for long term sound health of an organization.

In above, we would create bosses, who are more of buddies than bête noire, more rational than emotional!

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